Iniyal
The Regional AI Assistant Powering Smart Homes & Gate Automation
Smart home and gate automation is no longer just about turning lights on and off. Customers expect fast answers, consistent installations, and zero drama when something fails. Generic chatbots cannot handle regional languages, local wiring realities, or Indian power conditions.
What is Iniyal
Iniyal is the Onwords intelligent assistant for smart living and gate automation. Think of it as a regional, domain-trained AI assistant that understands:
- Onwords gate motors, controllers, and safety sensors
- Smart lighting, relays, scenes, and hub ecosystems
- Home Assistant style workflows and automations
- Real-world issues like power fluctuation, wiring quality, and site constraints in India
Instead of a generic chatbot that gives vague answers, Iniyal is grounded in Onwords documentation, installation SOPs, service history, and known failure patterns from more than 6000+ gate automations and 400+ smart home projects.
Why Regional AI Matters for Indian Homes
Most off-the-shelf assistants are trained for Western accents, devices, and usage. They struggle the moment you mix Tamil, Kannada, Hindi, or Hinglish with local brand names and power issues.
How Iniyal Works
Under the hood, Iniyal is built on a layered architecture that separates raw AI reasoning from Onwords intelligence.
Foundation Model
Large language models handle language, reasoning, and code understanding.
Onwords Orchestration
Controls behavior, applies rules, safety limits, and brand tone.
Knowledge Layer (RAG)
Searches product manuals, SOPs, troubleshooting trees in real-time.
Tool Integration
CRM, ticketing, IoT devices through MQTT or hub bridge.
For Customers
Clear answers in simple language.
For Internal Teams
A smart team member, not just a chatbot.
Is Iniyal Right for You?
Makes sense if you have a medium to large smart home setup, your family mixes languages, and you want faster answers than waiting for support calls.
Relevant if you handle many similar flats with common problems and want consistent installation across blocks and phases.
Push for Iniyal when your team is overloaded with repetitive queries, new staff take months to get productive, or documentation exists but nobody reads it in time.
Real World Use Cases
Iniyal recognizes this as a safety/limit setting issue, asks guided questions about sensors, and walks the customer through safe checks before suggesting a service visit.
Iniyal pulls Onwords strengths, builds an honest comparison focusing on safety, service, and long-term cost, including AMC and spare part points.
Iniyal highlights installation warnings, points to the correct SOP section, and reminds about surge protection, earthing, and recommended accessories.
Data Privacy & Security
Smart home data is sensitive. Iniyal is designed with a security-first mindset.
FAQs
Ready to See Iniyal in Action?
Schedule a call or site visit to see how Iniyal can support your smart home, gate automation, and service workflows.